Prescriptions

Methods of ordering your Repeat Prescriptions

If you regularly take a prescribed medication/medications, you will be given a repeat prescription request form. About one week before you need more treatment, please send us your request using one of the methods listed below:

  • Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
  • NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
  • Online System – Click here to use our online system
  • By repeat slip or on paper – You can put your request in on paper by dropping it through the letterbox.

NHS Login

Continue to NHS login

Non-urgent advice: Patient Notice

Please allow at least two full working days for your prescription to be processed three if your prescription is taken to the local chemist.

Not all medications are put on to repeat. Certain medications are deliberately not put on to repeat prescription as they can be dangerous. It is a decision between an individual and the doctor about whether a medication goes on to repeat.

Non-urgent advice: 1Tirzepatide in North West London

North west London is part of the national rollout of Tirzepatide (Mounjaro®), a new NHS treatment for people living with obesity and related serious health conditions. The rollout is phased, with different groups becoming eligible over time based on national clinical criteria. Timings for the rollout are being finalised and will be shared as soon as possible.

In the first phase, around 900 people in North West London are expected to qualify. Eligibility requires individuals to:
– be 18+
– have a BMI of 40+ (or 37.5+ for some ethnic groups)
– have at least four obesity-related conditions (e.g., type 2 diabetes, high blood pressure, cardiovascular disease).

Tirzepatide will only be offered as part of a comprehensive care plan that includes:
– lifestyle changes
– behavioral support
– increased physical activity.

Plans are in place to:
– expand Tier 3 Weight Management Services
– improve patient education and engagement
– offer personalised and group-based support.

People not eligible in the first group can still access help through their GP, local Tier 3 services, or the NHS Digital Weight Management Programme.

The NHS in north west London is committed to ensuring equitable access and will share more updates as the programme develops. Read more about NHS North West London’s plans to roll out Tirzepatide.

HRT Pre-Payment Certificate

From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).

The HRT PPC will be available to buy in one single payment online at www.nhsbsa.nhs.uk/hrt-ppc, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.

Before buying an HRT PPC, you should check if:

Prescription charges

These charges apply in England only.   In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 3-month PPC: £31.25
  • 12-month prepayment certificate (PPC): £111.60

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

Prescribing Wisely

We would like to spend less on medicines you can buy without a prescription to free up funds for other valuable NHS services. Practices across North West London will no longer routinely prescribe medicines which are available to buy over the counter in pharmacies (and, in the case of some medicines, in supermarkets and other shops too).

This means that if you require that medicine again you don’t need to make a doctor’s appointment but can get it straight away from your community pharmacist, saving both you and the doctor’s time.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

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