Information & Advice | West London GP Federation Local Services

Information & Advice

Advice Drop-In – Carer’s Network
If you need advice or information about anything related to your caring role, do come along to any of the 2 drop-ins and speak to one of our specialist Information, Advice & Guidance workers, who will be happy to help. Please telephone for details.

Advice for those with sight loss – RNIB
Information on Attendance Allowance; Pension Credit; free TV Licence; benefits for carers etc. provided by an Advice Team

Delivered by: Royal National Institute For The Blind
Where we work: Kensington & Chelsea, Westminster, Hammersmith & Fulham

Carer’s Support, Advice, Social Activities, Training and Forums
Carers Network offer lots of support for Carers. Please contact for up to date information and availability

Delivered by: Carer’s Network
Where we work: Kensington & Chelsea, Westminster, Hammersmith & Fulham

Chinese Information and Advice Centre

Where we work: Kensington & Chelsea, Westminster, Hammersmith & Fulham

Disability Related Information and Advice Service
Information and signposting to independent living support services, referrals where necessary and referral to specialist support such as social services needs assessments, advocacy, legal advice and specialist benefits advice.

For survivors of the Grenfell Tower Fire, this includes face-to-face triage support to disabled survivors to identify all support needs and linking clients to the relevant support and services, including emotional support services, and providing ongoing casework as needed.

ADKC is fully accessible with accessible parking outside the entrance. We work in a user-led way and will help people to ‘tease out’ the different problems they present with and support people to access the services they need. We are aware that people in the local community are traumatized by the fire tragedy and more than ever need a sensitive listening approach to information and advice-giving.

Delivered by: Action Disability Kensington & Chelsea
Where we work: Kensington & Chelsea

Eritrean Lowlanders League

Independent Age Various Support

There are a number of ways we can support you. We can advise on housing, finance, health, personal life, support & care and future planning. You can call the Helpline to talk about how we can help. You can also arrange to receive a regular phone call or visit from one of our volunteers.

Delivered by: Independent Age
Where we work: Kensington & Chelsea, Westminster, Hammersmith & Fulham

Information & Advice across K&C
Our welfare benefits caseworker offers advice on welfare benefits issues to people who live in Kensington and Chelsea only. We specialise in helping people to challenge unfair decisions about their benefits.

Delivered by: North Kensington Law Centre
Where we work: Kensington & Chelsea

Information and Advice – Age UK
We can provide assistance with a number of issues including: Welfare benefits, Health & disabilities, Housing, Social care needs, advice on energy efficiency & fuel poverty. We also offer assistance with form filling.

**Referrals made via SystmOne MCMW** or directly to provider (outside of MCMW)

Delivered by: Age UK Kensington & Chelsea
Where we work: Queen’s Park & Paddington, Kensington & Chelsea

Information and Advice in World’s End
Generalist advice is available to residents of the Royal Borough of Kensington and Chelsea. The advice centre offers a drop in service for quick queries, office appointments, home visits, phone advice. Monday, Wednesday and Friday 10:30-13:00. Other times by appointment.

Delivered by: World’s End Neighbourhood Advice Centre
Where we work: Kensington & Chelsea

Information, Advice & Guidance – Royal Assoc for Deaf People
We provide accessible Information, Advice and Guidance to Deaf people in their first language. Our areas of expertise include benefits, money, housing, employment, debt and family/domestic.

Kensington & Chelsea CAB Information & Advice

Nucleus Legal Advice Centre

Where we work: Kensington & Chelsea